At SimpliFramed, we're passionate about turning your pieces into lasting art through our custom framed posters. We take great care in ensuring top-notch quality and personalized service. However, due to the bespoke nature of our the prints, where you upload your own image or work with us for a design, we are unable to offer refunds or returns for change of mind or incorrect design choices once the order is placed.
This aligns with Australian Consumer Law, which states that custom-made goods are exempt from the right to return unless they are faulty or do not match the description provided.

We understand that things can sometimes go wrong, and we're here to help if there's an issue with your order.

If your frame arrives damaged in transit:

Please let us know within the first 48 hours of delivery by contacting us, please find our contact details on the contact page.
Our team will promptly arrange a solution for you.

Remember

Carefully review your design and framing choices before placing your order.
Ensure the uploaded image is of high quality for optimal printing results.
We encourage you to contact us if you have any questions or concerns before or after making a purchase.