Introduction

SimpliFramed is committed to protecting the privacy of our customers and website visitors. This Privacy Policy and Collection Notice describes how we collect, use, disclose, and secure the personal information you provide to us through our website.

Information We Collect

We collect the following information:

• Uploaded Images: You can upload images to personalize your framed posters or prints. These images will be stored securely on our servers for a limited period (currently 30 days, after which they will be permanently deleted.
• Information collected through BigCommerce: When you place an order on our website, your name, email address, shipping address, and payment information are collected and processed by BigCommerce. We never directly store this information ourselves. You can find more information about how BigCommerce collects and uses your data in their Privacy Policy: https://www.bigcommerce.com.au/privacy/
• We may also collect deidentified data for analytic purposes such as web page visits and actions (clicks, image viewing, etc.).

Use of Information

We use the information we collect for the following purposes:

• To fulfill your orders for framed posters or prints.
• To communicate with you about your orders and provide customer service.
• To improve our website and services

Sharing of Information

We will not share your personal information with any third parties for marketing purposes. However, we may share your information with the following third parties:

• BigCommerce: As mentioned above, your name, email address, shipping address, and payment information are collected and processed by BigCommerce when you place an order. You can find more information about how BigCommerce shares your data in their Privacy Policy.
• Payment processors: We may share your payment information with payment processors in order to process your payments.

Security of Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use a variety of security measures and trust in the disclosed third party vendors. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.